Diana Shay

TLP Director
About Diana Shay

Biblical Counselor

Diana Shay is a Biblical counselor with over 15 years of experience in ministry and counseling. Her wisdom and deep understanding of the healing nature of relationships are an integral part of her success as TLP director and counselor. She is passionate about partnering with individuals to overcome the hardships that hinder strong relationships, satisfaction, and enjoyment in life.

Diana walks clients through the process of creating new experiences to deal with difficulties, and focuses on growth, including whole-person emotions, both body and spirit. By building a relationship founded on trust, and lending her depth of understanding, Diana works with clients to integrate John Townsend’s Biblical principle of grace and truth over time. Transformed relationships, personal, and professional growth, are the result.

Living out her belief in pursuing growth, Diana has participated in the Townsend Leadership Program for four years. She has also completed both the Ultimate Leadership (UL) Workshop and One Week Intensive (OWI) for Counselors in Newport Beach, California hosted by Dr. Henry Cloud and Dr. John Townsend.

Diana Shay currently co-directs a Townsend Leadership Program (TLP) group with Jeff Carroll and Liz Zeller in Billings, MT.

Diana received a Bachelor of Science Degree in Elementary Education from Montana State University-Billings. She has been employed at Harvest Church for the last 16 years as a Biblical Counselor and has helped successfully launch and facilitate Harvest’s T-Group ministry, a Townsend-based ministry, for the past 5 years.

Diana and her husband Vic are the proud parents of a son and daughter, and a few furry critters.


“Diana Shay is empathetic and insightful in her coaching. She is truly present when she is interacting with people and has a calm but strong presence allowing vulnerability and trust to be cultivated. She is genuine, wise, and caring and has a heart for helping people in their growth process. I have personally benefited from working with her and have seen the positive impact she has had on many people.”  ~ Jaimie Stoltzfus

“Diana Shay is a gifted Townsend leadership Program Director who is deeply concerned about people’s growth. What sets Diana apart from many is her continued desire for more personal growth, herself. Diana was a member of a TLP team for four years prior to becoming a TLP Director and she lives the thought that you cannot take people any farther than you have come yourself. I am blessed to have witnessed Diana’s transformation from participant to leader in this world and I count it an honor to co-lead a team with her this year. For those looking for someone who can draw out your ‘deeper waters,’ look to Diana Shay to get you to the next level in your personal growth!”  ~ Jeff Carroll

“Diana is a highly qualified TLP Director.  She is well-trained and has years of experience facilitating process groups.  As members of the same TLP group for four years, I watched Diana commit to her own growth and work hard to achieve it.  She understands the growth process because she lives it out in her own life. I know her to be a compassionate person who pays attention and remembers the important things going on in the lives of others. She is insightful and full of grace. I highly recommend her as your TLP Director.” ~ Jim Haw


Start Date & Locations:

  • Billings – Jan 2022
  • Billings – April 2022
  • Billings – Aug 2022
  • Billings – Sept 2022
  • Virtual – Nov 2022
Diana Shay
TLP Director




Billings, Montana
Contact Diana Shay

If you would like more information regarding joining a TLP Group, or one-on-one coaching, please feel free to reach out directly via phone or email, or fill out the form below.