by Dr. John Townsend | Oct 16, 2015 | Leadership, Uncategorized
When you want to get the best out of your key people, or simply to correct a problem, use what I call an impact statement. This is simply a few sentences letting people know how their actions affect the performance and the culture of your organization. The great...
by Dr. John Townsend | Oct 2, 2015 | Leadership, Uncategorized
Everyone has faced entitlement issues in his or her relationships, family and workplace. It emerges in poor attitudes, a lack of empathy for one’s impact on others, and irresponsible behaviors. In my new book, “The Entitlement Cure”, which will be on...
by Dr. John Townsend | Sep 22, 2015 | Leadership, Uncategorized
One of the most resource-draining problems in organizations I deal with is the confusion of tactics with strategy. It causes chaos, cultural problems and creates a need for way too many restarts. Simply put, your strategy should be the path to success, and your...
by Dr. John Townsend | Jul 1, 2015 | Leadership, Uncategorized
Leaders must always be monitoring their metrics to keep the ship steered in the right direction and continuing to make adjustments. These metrics, or KPI’s, are critical to the company’s health, and can be anything from net profit to EBIDTA to market share. However,...
by Dr. John Townsend | Jun 2, 2015 | Leadership, Uncategorized
As a rule, leaders simply talk too much!!! We have lots of great ideas, want to impart vision, and want to challenge the troops. But I promise you, leaders deliver way too many words per conversation and it gets in the way of what you want to do. In fact, neuroscience...
by Dr. John Townsend | Apr 22, 2015 | Leadership, Uncategorized
Execution, or the capacity to get things done, doesn’t get the respect it deserves in organizational performance. It’s sexier and more energizing to be disruptive, innovative, and to create a new future, and those activities are critical to sustainability. But if...
